We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to send it back to us.
If you decide to return something, please ensure that it is in perfect condition. This means...
- clean (no deodorant, perfume or make-up stains)
Since all the pieces are made to order we do not follow refunds on products sold. In case you are not ecstatic with the fit, we will take care of alteration. Please ensure we receive the same for alterations within 14 days from the date of delivery.
A store credit valid for 3 months is offered on returns with style changes.
The cost of return courier shall be born by you. Re-delivery is taken care by us.
Customised items are not eligible for returns/exchange
- If an order has been exchanged once, it cannot be exchanged the second time.
- All products bought on sale or exchanged are not acceptable for exchange/alterations/returns
For returns send an email to firstname.lastname@example.org with your order ID.